Case study - Vibes AV & DJ Hire

Written by Gecko

šŸ¦Ž Case study - Vibes AV & DJ Hire

We saved 7 hours of tedious back & forth admin, which is now completed in 5 minutes a week
We increased Vibesā€™ revenue by 271%

šŸ“Background Vibes AV & DJ Hire was founded by Oscar in 2017, offering high-end audio-visual equipment and expertise. By day, Oscar works on Vibes; by night, heā€™s a tech-house music producer. His love of music and dedication to creating unforgettable experiences has led the business to thrive.

šŸ¤”Problem Oscar found as his business started to grow he was spending hours writing quotes and having a back-and-forth with customers that ended up going elsewhere. Oscar poured through several different rental software options, however, many of them had complicated systems that didnā€™t suit him or his customers.

āš”Solution Fortunately, Oscar met Lal (Gecko co-founder) at an event and decided to take the next step in his journey with Gecko as it saved so much time.

With onboarding, it only took Oscar a couple of minutes to fill out his stock list and general info. Gecko ended up plugging in a booking system that made payments in seconds rather than days, which saved Oscar 7 hours on admin weekly, whilst increasing his average order value through cross-selling and add-ons.

šŸš€Results Taking away the back and forth, Oscar is able to get back 7 hours a week, which he can focus on more important parts of his business. Gecko also helped him increase his conversion rates and his revenue by 271% through cross-selling and add-ons.

author
GeckoJan 26, 2025