Case study - Vibes AV & DJ Hire
Written by Gecko
š¦ Case study - Vibes AV & DJ Hire
We saved 7 hours of tedious back & forth admin, which is now completed in 5 minutes a week
We increased Vibesā revenue by 271%
šBackground Vibes AV & DJ Hire was founded by Oscar in 2017, offering high-end audio-visual equipment and expertise. By day, Oscar works on Vibes; by night, heās a tech-house music producer. His love of music and dedication to creating unforgettable experiences has led the business to thrive.
š¤Problem Oscar found as his business started to grow he was spending hours writing quotes and having a back-and-forth with customers that ended up going elsewhere. Oscar poured through several different rental software options, however, many of them had complicated systems that didnāt suit him or his customers.
ā”Solution Fortunately, Oscar met Lal (Gecko co-founder) at an event and decided to take the next step in his journey with Gecko as it saved so much time.
With onboarding, it only took Oscar a couple of minutes to fill out his stock list and general info. Gecko ended up plugging in a booking system that made payments in seconds rather than days, which saved Oscar 7 hours on admin weekly, whilst increasing his average order value through cross-selling and add-ons.
šResults Taking away the back and forth, Oscar is able to get back 7 hours a week, which he can focus on more important parts of his business. Gecko also helped him increase his conversion rates and his revenue by 271% through cross-selling and add-ons.
