How do I know Gecko is secure?

So, you have the perfect item to list. Epic! We’re sure it’s as awesome as you!

However, you might still have some qualms about things that could potentially go wrong whilst lending items on Gecko...

Let us put your mind at ease.

We have a 2 way rating system

Our 2 way rating system is in place in order to create trust for both parties.

By having a system in which both the lender and borrower are ‘rated’ (similar to Uber), there is an incentive for both parties to have a positive experience.

This 2 way rating system ensures respect for the lender, the borrower and the item itself, making the process as smooth as possible!

It’s a win-win situation!

There is always a bond in place

Rest easy knowing that a bond is in place and you are always in control. This ensures you will be protected when lending out your items and you will not be out of pocket if anything unexpected happens.

Even better, you can change or update the bond at any time you wish.

It really is as simple as that.

A vetting process in place

A vetting process is in place, meaning we collect all necessary, personal details of our customers.

This includes emails and phone numbers to ensure a quick and easy follow up with customers, if need be.

This makes all of Gecko borrowers and lenders easily trackable in the case that we may need to get in contact.

We’ve got your back.

We have a Stripe payment gateway in place

In order to ensure our platform is extremely secure, we utilise stripe payment gateway meaning we keep Gecko users’ address and bank details on file.

This means we can track credit or debit cards and can even liaison with a bank if need be.

Questions?

Contact us: https://gecko.rent/en/contact-us